cFIRST helps build a world-class employee verification experience for a global enterprise

Introduction

A global talent consulting partner joins hands with cFIRST to build a world-class candidate verification experience for global firms across industries. With more than 2000 recruiters onboard, the enterprise provides a competent workforce solution to several significant businesses worldwide. The organization selected cFIRST to create an end-to-end automated and comprehensive background screening solution while saving cost, time, and energy for the enterprise.

cFIRST intended to create an end-to-end automated and comprehensive background screening solution while saving cost, time, and energy for the enterprise.

Challenges

Hiring at scale can be a difficult affair – particularly when the organization is a renowned talent consulting player, the challenges become more prominent –

• Manual background checks were tedious and inaccurate
• Potential for documentation errors, biases, and other human errors
• Excessive time and cost involved
• Not enough transparency and visibility over cases handed to vendors
• ‍Involvement of multiple systems in processing a single candidate and with repeat requests for documents
• Insufficient candidate and client engagement and communication, causing confusion and dissatisfaction
• A delayed and lagging verification process led to an overall poor verification experience

Solution

• Built a robust verification platform that was –

1. End-to-end automated
2. Customizable per client challenges and requirements
3. Seamless with simple guidelines
4. Holistic, API-first platform that can be easily integrated within their in-house ATS and HRMS eco-systems
5. Streamlined but customizable to adapt to specific and general use cases

• Helped the client secure its talent acquisition process with efficient and reliable candidate acquisition at an industry-leading TAT.

• Offered clear and detailed communication with precise documentation and storage of all necessary records.

• Single system screening allows the upload, signing, submission, and management of data digitally secure from the same platform for the candidate and the client.

• Enhanced candidate engagement and client satisfaction.

• Provision for remote and paperless verification where necessary.

• Scale recruitment, making it safer, faster, and more cost-efficient with reduced scope for biases and errors.

• Faster talent acquisition to build a strong workforce while allowing the client to focus more on core business-related activities.

Results

• The enterprise saves 6,000+ man-hours every month from processing background checks that can now be diverted to business
• As a result, over $100,000 in costs and overhead expenses were saved
• The enterprise enjoyed an overall 60% boost in employee performance and retention when screened with cFIRST
• There has been an approximate 70% reduction in cases and risks of internal organizational crime
• 100% digital verification process
• 5x faster hiring

“The unique and highly simplified screening procedure we currently have in place thanks to cFIRST has surpassed our initial expectations and objectives,” quoting a senior HR manager at the enterprise.