cFIRST helps build a world-class employee verification experience for a global enterprise


A global talent consulting partner joins hands with cFIRST to build a world-class candidate verification experience for global firms across industries. With more than 2000 recruiters onboard, the enterprise provides a competent workforce solution to several significant businesses worldwide. The organization selected cFIRST to create an end-to-end automated and comprehensive background screening solution while saving cost, time, and energy for the enterprise.

cFIRST intended to create an end-to-end automated and comprehensive background screening solution while saving cost, time, and energy for the enterprise.


Hiring at scale can be a difficult affair – particularly when the organization is a renowned talent consulting player, the challenges become more prominent –

  • Manual background checks were tedious and inaccurate
  • Potential for documentation errors, biases, and other human errors
  • Excessive time and cost involved
  • Not enough transparency and visibility over cases handed to vendors
  • ‍Involvement of multiple systems in processing a single candidate and with repeat requests for documents
  • Insufficient candidate and client engagement and communication, causing confusion and dissatisfaction
  • A delayed and lagging verification process led to an overall poor verification experience


  • Built a robust verification platform that was –
  1. End-to-end automated
  2. Customizable per client challenges and requirements
  3. Seamless with simple guidelines
  4. Holistic, API-first platform that can be easily integrated within their in-house ATS and HRMS eco-systems
  5. Streamlined but customizable to adapt to specific and general use cases

    • Helped the client secure its talent acquisition process with efficient and reliable candidate acquisition at an industry-leading TAT.
    • Offered clear and detailed communication with precise documentation and storage of all necessary records.
    • Single system screening allows the upload, signing, submission, and management of data digitally secure from the same platform for the candidate and the client.
    • Enhanced candidate engagement and client satisfaction.
    • Provision for remote and paperless verification where necessary.
    • Scale recruitment, making it safer, faster, and more cost-efficient with reduced scope for biases and errors.
    • Faster talent acquisition to build a strong workforce while allowing the client to focus more on core business-related activities.


    • The enterprise saves 6,000+ man-hours every month from processing background checks that can now be diverted to business
    • As a result, over $100,000 in costs and overhead expenses were saved
    • The enterprise enjoyed an overall 60% boost in employee performance and retention when screened with cFIRST
    • There has been an approximate 70% reduction in cases and risks of internal organizational crime
    • 100% digital verification process
    • 5x faster hiring

    “The unique and highly simplified screening procedure we currently have in place thanks to cFIRST has surpassed our initial expectations and objectives,” quoting a senior HR manager at the enterprise.